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- Establish a zero-tolerance policy regarding workplace violence against or by employees.
- Provide safety education for employees to inform them of standards of conduct, what to do if they witness or are subjected to workplace violence, and how to protect themselves.
- Secure the workplace with appropriate measures such as video surveillance, extra lighting, alarm systems, guards, electronic keys, and identification badges.
- Provide drop safes to limit the amount of cash on hand.
- Equip field staff with cellular phones and hand-held alarms and require them to keep a contact percon informed of their location throughout the day. keep employer-provided vehicles properly maintained.
- Instruct employees not to enter any location where they feel is unsafe. Provide an escort service at night.
- Investigate and remedy all workplace violence claims promptly.
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